We are strongly committed to letting you know how we will collect and use your personal information. The policies below are applicable to data and information collected when you use the JuiceApp network of websites, including juiceappitalia.com (including any versions optimized for viewing on a wireless or tablet device); all email newsletters published or distributed by JuiceApp; all apps published by JuiceApp, including the ‘JuiceApp’ app; activate a JuiceApp portable charger (“Portable charger”) or use any other services made available by JuiceApp (“Service”) and all other interactive features and communications provided by JuiceApp (“App”), however accessed and/or used, that are operated by us, made available by us, or produced and maintained by us and our related companies (collectively “JuiceApp” or “we”, “us”, or “our”).

We have established this privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your use of this App, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Applicability of the Privacy Policy
Please be advised that the practices described in this Privacy Policy apply to information gathered online through our App, through our websites, and otherwise by our customer service personnel. It does not apply to information that you may submit to organizations to which we may link or who may link to us or information that we may receive about you from other organizations.

By using our App, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the App. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our App following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at admin@juiceappitalia.com.

Information Collected and Stored
We collect two basic types of information from you in conjunction with your use of the App: personal information and non-personal information. Personal information is information that you supply to us, as described more fully below, i.e., when you use our Services, obtain a subscription, complete a survey, register on the App, upload content, participate in a community, or provide your email address. Personal information is any information that can individually identify you and includes, among other things, your name, email address, telephone number, postal address, credit card, billing and contact information. Non-personal information includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the App, and the Internet.

Personal Information
As a general matter, you can browse the App without submitting your personal information to us. However, there are a number of circumstances in which you may supply us or our agents with your personal information. The following lists the most common ways in which we may collect your personal information:

Registration for an account on the App
Use of the account through the App, including rental of a Portable Charger
Payment information submitted to JuiceApp when renting a Portable Charger
Registration for an event sponsored by us
Profile information that you provide for your user profile
Social media information that you authorize
Certain location data, as described below
Uploading content to the App
Submitting an application to work at JuiceApp
Participation in surveys, contests, or sweepstakes
Signing up to receive alerts or other information via email, text, or instant message from JuiceApp
Requests for customer service, support requests, or other assistance
App-related communications, e.g., account verification; technical notifications
Participation in communities, commenting on blog entries, and participation in other forums
Submission of content or other data and JuiceApp information on any part of the App that permits it
Any other place on the App where you knowingly volunteer personal information
Non-Personal Information
In addition, when you interact with the App, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our App (“Non-Personal Information”). Generally, we collect and store the following categories of Non-Personal Information:

Non-identifiable demographic data such as age and gender as part of collecting personal information
Device information about your computer, browser, mobile device, or other device that you use to access the App. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
Analytics and usage information about your use of the App, including GPS routes, and the status of GPS chips.
Device information about the JuiceApp, including timestamps and battery status.
Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification numbers, access times, and referring App addresses.
Other information regarding your use of the App.
Collection of Source IP Address/Location Information
We collect and store location information about you on the App and associated with your account that you volunteer on the App or enable through the App or your device. We will collect location information regarding the location of the JuiceApp Portable Charger, the routes taken by these Portable Chargers, and the rental status of these Portable Chargers. We will not collect any location information that you do not volunteer or enable, but you must agree to provide certain location information in order to use the Service. We also collect and store your device’s source IP address, which may disclose the location of your device at the time you access the App.

Collection of Personal Information From or Through Social Media Sites or Using Your Social Media Logon
When you interact with any Service Provider page or account on a social media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the personal information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms. If you publish your social media profile on our Service, we may collect personal information that you make available as part of that profile.

Collection of Information From Other Sources
We also may collect information about you that we may receive from other sources or from our offline interactions with you to, among other things, enable us to verify, update information contained in our records, and to better customize the App for you. We may also collect Personal Information from credit reporting agencies to, for example, determine your creditworthiness, credit score, and credit usage, in accordance with applicable laws.

Collection of Personal and Non-Personal Information Through Surveys and Promotions
From time to time, we may provide you with the opportunity to participate in sweepstakes or other promotions on our Service, which might be sponsored or conducted by a third party. If you participate, we will request certain personal information from you. Participation in these sweepstakes and promotions are completely voluntary, and you therefore have a choice whether or not to disclose this personal information. The requested personal information typically includes contact information. If there is a third-party sponsor involved, please make sure to review that party’s privacy policy.

Collection of Third-Party Personal Information Through Tell-A-Friend Feature
We may from time to time conduct a referral service to introduce people you know to our Apps and Service. If you choose to use our referral service to tell someone about our Apps and Service or a discount on the Apps and Service, we will ask you for your contact’s name and email address. We will automatically send your contact a one-time email inviting them to visit our App. We store this information for the purpose of sending this one-time email and tracking the success of our referral program. Your contact may contact us at admin@juiceappitalia.com to request that we remove this information from our database.

Use of Cookies and Other Tracking Technologies
Like many websites and mobile applications, we use “cookies,” which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We may also use cookies to monitor traffic, improve the App, and make it easier and/or more relevant for your use. Like many Apps, we use cookies, web beacons, and similar technologies to record your preferences, track the use of our Apps, and your exposure to our advertisements. We may also use these technologies to monitor traffic, improve the Apps, and make them easier and/or more relevant for your use. If you delete your cookies or if you set your browser or device to decline these technologies, some features of the App may not work or may not work as designed.

We use both “session” cookies and “persistent” cookies. We do not use flash cookies, web storage, web beacons, or other technology that tracks your browsing history across multiple Apps.

We use cookies for the following purposes:

To remind us who you are and to find your account information in our database when you access a Service, so you do not need to log in at every visit. This helps us to provide you with service tailored to your specific needs and interests. A cookie is created when you register for a Service.
To determine the browser the visitor uses so the Apps can be designed to work properly with the most common versions of different browsers.
To estimate the number of users of our Service. Unique browsers visiting our Apps are typically identifiable by the use of a cookie.
For administrative purposes, such as measuring traffic and usage patterns on the App. This information is used to provide better customer service and to improve the quality of the Service.
You have the right to withdraw your consent to the use of cookies and similar technologies at any time by adjusting your browser or device settings accordingly.

Use of Information
We use the information we learn from you to help us personalize and continually improve your experience on the App. We may use your Personal and Non-Personal Information in the following ways:

General Uses

Provide you with the products and services you request
Post your user-generated content to our App as you request
Communicate with you about your account or transactions with us and send you information about features on our Apps or changes to our policies
Send you notices or our latest offers and service offerings
Communicate with you about your comment to a blog post
Process payment for purchases or other services
Optimize or improve our products, services, and operations
Automatically update the App on your device
Detect, investigate, and prevent activities that may violate our policies or be illegal
We may use the information from one portion of the Apps on other portions of Apps, and we may combine information gathered from multiple portions of the Apps into a single user record. We may also use or combine information that we collect offline or receive from third-party sources to enhance, expand, and check the accuracy of your customer records.

Specific Use of Personal Information
The Personal Information you provide will allow us to fulfill your rental and payment requests for Portable Chargers, alert you of new products or services, features, or enhancements, and respond to your inquiries or requests for information about your rental. We may also use your email address to send you messages about the App and other general announcements. You can opt-out of receiving certain messages at the point where we request your information.

We keep your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including as required by law, or for legitimate business purposes. The criteria we use to determine the retention periods include the type of personal information, the purpose for its processing, and any relevant legal or regulatory requirements.

Use of Non-Personal Information
We may use Non-Personal Information such as demographic data to analyze and develop our marketing strategy and further improve the App experience. We may share this data with third parties collectively and in an anonymous way, but no personal information will be disclosed or shared with third parties except as provided elsewhere in this Privacy Policy.

Sharing and Disclosure of Personal Information
We may share or disclose your Personal Information in the following instances:

Consent
We may share or disclose your information at your direction, such as when you authorize a third-party service provider or application to access your account.

Legal Obligation and Safety
We may share or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including to meet national security or law enforcement requirements. We may also disclose information to protect our rights, property, or safety, or that of our users, our employees, or others.

Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, customer service, data analysis, email delivery, hosting services, and marketing services. We require these service providers to use your information only as necessary to perform the services they are providing to us.

Business Transfers
In the event of a merger, acquisition, bankruptcy, or other business reorganization, we may transfer your information as part of that transaction, including at the negotiation stage.

International Data Transfers
Your Personal Information may be transferred to, and processed in, countries other than the country in which you reside, including Hong Kong, where our servers are located. We take appropriate measures to ensure that your Personal Information is handled in accordance with this Privacy Policy and that it is adequately protected when transferred internationally, including through the use of standard contractual clauses approved by the European Commission or other appropriate legal mechanisms.

Aggregated or Anonymized Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

Rights Under GDPR
Under the General Data Protection Regulation (GDPR), users in the European Union have the following rights regarding their Personal Information:

Right to Access
You have the right to request access to the Personal Information we hold about you and obtain a copy of it, as well as information on how we process your data.

Right to Rectification
If the Personal Information we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.

Right to Erasure
You have the right to request the deletion of your Personal Information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or you withdraw your consent.

Right to Restrict Processing
You have the right to request that we limit the processing of your Personal Information in certain situations, such as when you contest the accuracy of the data or object to its processing.

Right to Data Portability
You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.

Right to Object
You have the right to object to the processing of your Personal Information for direct marketing purposes or on grounds relating to your particular situation.

Right to Withdraw Consent
Where we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint
If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the EU country where you live, work, or where the alleged violation took place.

Security
We implement appropriate technical and organizational measures to protect the Personal Information we collect and process against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access controls.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes to this Privacy Policy, we will revise the «Last Updated» date at the top of this page. In case of significant changes, we will notify you directly via email or through a prominent notice on our App, and we may also obtain your consent where required by law.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Information, you can contact us at:

JuiceApp Italia
Email: admin@juiceappitalia.com